I was quite surprised with the low ratings. However, this was my first purchase buying Bed. The site was easy to search for what I needed and provided much information on the Bed. I loved how I was able to order Bed before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards. Congratulations on your searching Bed. Be careful, These product may out of stock soon!! Best wishes on your shopping for Latitude Run Dubica Twin Tufted Upholstery Platform Bed.
Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company. Bed Size: Twin Frame Material: Solid + Manufactured Wood Box Spring Required: No Adult Assembly Required: Yes Compatible with Adjustable Bed: No
I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Bed with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them! I ordered a Bed and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result!
This store has everything for your home and the largest selection you will find anywhere. I was shopping for Bed and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store. I have been watching this Latitude Run Dubica Twin Tufted Upholstery Platform Bed for too long before deciding to buy. It is perfect. I bought this Bed last week and I love it !! I've had compliments I was wearing, right from when I was trying them out at the store! Looks good.
After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Bed was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Bed are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up! Bed Size: Twin Frame Material: Solid + Manufactured Wood Box Spring Required: No Adult Assembly Required: Yes Compatible with Adjustable Bed: No
I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Bed but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service. I'm using them more and more these days. The pricing is decent for household goods (interior and exterior), their options seem endless, and they provide quality products. If you like online shopping. I think you will like Wayfair. A good online source.
No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all. I was looking for a gift to send someone on a secret Santa exchange and as soon as I saw this Latitude Run Dubica Twin Tufted Upholstery Platform Bed I knew it would be perfect! So cute! Simple and elegant. I bought one for myself and a friend and she loved it.
I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy! Frame Material: Solid + Manufactured Wood Box Spring Required: Yes Adult Assembly Required: Yes Compatible with Adjustable Bed: No Overall Height - Top to Bottom: 80''
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it Recently purchased some Bed. The Bed shipped extremely quickly and were at my door in 10 days. The Bed quality was generally good with some screw holes slightly off, but was still able to use the original hardware and everything went together and is very solid. I'm an engineer by trade and a hobby carpenter, but I decided to go store bought for this need and don't regret it. Have received a lot of compliments.
I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions. These Beds are so large and delicate. Is very pretty. I bought one for myself and my friend. I would definitely recommend this product if you are in the market for a cute Bed. Great gift for any age! Looks a bit cheap, but still very cute!
I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time. Frame Material: Solid Wood Upholstery Material: 100% Cotton Box Spring Required: Yes Adult Assembly Required: Yes
I ordered a Bed from Wayfair and another Bed from another company last month, the couch came within 2 weeks, the Bed, still hasn't arrived. I want to thank Wayfair for fulfilling their end of the sale. Service was great, shipping was fast, and delivered with care. I only wish they had the other Bed as I'm quite sure I'd be enjoying that as well right now. I at 1st felt Wayfair prices were a bit higher than other retailers, but I'm at the point I'd rather pay the extra just to rest assured that I will receive my order. I will be a returning customer, and want to thank you for the positive experience shopping at Wayfair. You earned my trust and we'll worth every time. Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days.
Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add. I was so excited to get these after reading the reviews, it is so hard to find great Bed online and I don't have time to go shopping. I tried them on right away and thought the fit was amazing.
THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New Bed is amazing! I've always had a great experience and Customer service is always friendly and helpful. Yes, products are a little more expensive than what you may find if you spent hours searching for the same product. Frame Material: Solid + Manufactured Wood Upholstery Material: Faux leather Box Spring Required: Yes Adult Assembly Required: Yes
I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job. I order a Bed on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience.
The Quality of Bed I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly. Thank you for offering the best Bed in the world! I had been shopping in area department stores for this Bed to no available. Thanks, I am so happy.
Love shopping at Wayfair... love the quality, price and service. I returned Bed, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company. Frame Material: Solid Wood Box Spring Required: No Adult Assembly Required: Yes Compatible with Adjustable Bed: No
I had to order Bed for my new condo. Searched different sties on the internet and Wayfair had the best price and also the items in stock. Ordered and the products arrived within 7 days. I had bought other items from Wayfair in the past and so far I have not been disappointed. This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers!
I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Bedthat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Bed that in the past I kept the item instead of returning it. I love my this Bed. This one is beautiful and well crafted. It smells very good. Everything fits perfectly. This is a very good quality item.
I needed furniture for my new apartment, so I ordered two Bed for my house, as well as a bed and mattress for my bedroom. I also ordered two sets of dishes, cloth napkins, and placemats for the kitchen. I have nothing but glowing remarks for Wayfair. Quality of everything is AMAZING, and it was all delivered on time--some even earlier than expected! I highly recommend their products and appreciate the awesome customer service! Frame Material: Solid + Manufactured Wood Box Spring Required: No Adult Assembly Required: Yes Compatible with Adjustable Bed: No Overall: 41.3'' H x 80.7'' L
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Bed, one I had priced locally and found on Wayfair for less than half the retail cost. When the Bed arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Bed the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Bed. Our Bed is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Bed this was by far the best online. When it arrived it really met our needs. Would strongly recommend.
This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well. I got this Bed for my girlfriend for New Year and she absolutely loved it. It can be used for day or night. So nice that I bought it in 2 different colors. These Bed are cute and high quality. I highly recommend it!